Thank you for shopping at PepaCrafts.com. We strive to provide the best quality products to our customers. However, due to the nature of our business and products, all sales are final. We do not offer refunds or exchanges for any products purchased on our website.
In the unlikely event that you receive a defective or damaged product, please contact our customer service team within 7 days of receipt. We will review your request and if approved, we may offer a replacement for the defective or damaged product. Please note that we may require photographic evidence of the defect or damage before approving a replacement.
To initiate a return, please contact our customer service team at support@pepacraft.com with your order number and reason for return.
Upon receipt and inspection of the returned item(s), a refund will be issued to the original payment method within 7-10 business days.
If you have any questions about our Refund Policy, please contact us:
We reserve the right to update or change our Refund Policy at any time. Any changes will be posted on this page, and we encourage you to review our policy periodically to stay informed about our policies.